PSS Distributors guarantee that no matter what size the UPS installation, each one is an individual project, with appropriate personal planning & implementation of specialist technology & skills to ensure reliable power protection.

Comprehensive Service Contract

Our Comprehensive Service contracts are designed to offer 24 x 7 peace of mind protection for our customers, we will take ownership of all UPS related matters and deal with them promptly.

This all inclusive package covers spare parts and labour charges, allowing more realistic budgeting of UPS infrastructure and can be varied to suit individual customers’ specific needs.

  • Inclusion of labour, transport and spare parts.
  • Regular site visits where we will check the condition of the UPS and advise of any issues.
  • We will test batteries, run discharge tests to establish battery life as well as perform any required adjustments.
  • Priority response for reported faults.
  • Loan UPS units available.
  • Technical support.
  • Remote monitoring option available.
  • Special rates on new equipment purchases & additional service work.

Basic Service Contract

A preventative maintenance package designed to ensure the reliable operation of your UPS and the continuing protection of your connected equipment.

  • Prompt response for reported faults.
  • Regular site visits where we will check the condition of the UPS and advise of any issues.
  • We will test batteries, run discharge tests to establish battery life as well as perform any required adjustments.
  • Competitive rates on parts, labour and new equipment.
  • Option for remote monitoring of UPS.